At powerMonster, things are different.
We pride ourselves on being a small, personable web host dedicated to our customers, and though being profitable is high on our list of priorities, we are not slave to the dollar at the expense of our customers. We take the time to listen to our customers and provide the services they want at the prices they can afford. Although we are a private company, we treat our customers like shareholders as they very much have a stake in the success of powerMonster.
Below are just some of the things that give our customers the powerMonster advantage. Give us a try and you’ll experience the powerMonster advantage for yourself.
powerMonster—powerful web hosting
It’s different here!
powerMonster Signature Service
It’s personal, baby! At powerMonster, our customers are key. We strive to get to know each and every one of our customers, what they need, and how best to make them happy. We listen to our clients and take their suggestion on how we can be better. We will work hard on your behalf to resolve any issues and to make your stay with us the best that it can be. We pride ourselves on giving that extra personal touch that you just can’t get from the ‘big guys.’
We realize that sometimes tech issues just can’t wait, and for that reason, we provide 24/7 tech support. Support tickets are answered promptly by our in-house support staff 24 hours a day, 365 days a year, and not by robots with “canned” responses. Each support ticket is responded to by personally by a human being. How refreshing.
We only use the best hardware coupled with the best software and install them in some of the best data centers connected to the best networks in the industry. Quad-core servers packed with 4GB or more of RAM make for a strong enterprise-level infrastructure that gives you the speed, reliability, and confidence you deserve in a hosting provider.
powerMonster is committed to offering the best hosting services at affordable prices. We don’t hide behind marketing gimmicks and offer unlimited web space and bandwidth. Those things just don’t exist in the real world. We offer realistic space and bandwidth for a reasonable price. We won’t cut you off for using what you paid for like some of the ‘big guys.’
Our servers are fast! Located in Seattle, Dallas, or New York, our web servers take advantage of tier-1 bandwidth providers to provide fast connections from around the world.
Quality is one of our highest priorities. While many of the other guys pack ‘em in like sardines, we don’t think that’s the best way to do business. We limit the number of accounts on each of our servers to maximize speed and reliability, not profit, so that your content is always served as fast as possible. We know we could have more customers and make more money if we oversold our servers, but we believe that reliability, speed, and service to our customers should come before profit.
hassleFree Money-Back Guarantee PLUS
powerMonster offers all new customers a 30-day money-back guarantee. If you cancel your account within the first 30 days for any reason, you will receive a full refund. We’re so confident that you’ll love our service that we’ll even go one step further and pay for you to move to similar hosting with another hosting company if you’re not happy. For more information, please read our Terms of Service.
99.9% Uptime Guarantee
powerMonster realizes how important your website uptime is. For that reason, we offer our 99.9% uptime guarantee. If our uptime ever drops below 99.9% for the month, we will credit your account up to 100% of your monthly fee. Please read our Service Level Agreement for details.
100% Satisfaction Guarantee
We want you to be happy at powerMonster. Our customers are important to us and we want you to be satisfied, lifelong customers. So, if at any time you are ever unhappy with our service, we promise to make it right or refund any unused portion ofyour fees. For more information, please see our Service Level Agreement.
monsterLock Price Guarantee
We know you hate price increases. powerMonster promises not to raise our prices on our basic hosting services for any existing customer, ever. We’ll even go one step further. If a better plan at the same or lower cost is ever made available (excluding promotions), upon request, powerMonster will upgrade the customers account and apply any positive difference in cost as a service credit. That’s just one more reason that at powerMonster, it’s different here.
For more information, please read our Service Level Agreement.
Free Site Migration
Have a site with another host? We’ll migrate it for FREE. We’ll get your files and databases from your old host and upload it to our servers and test it out to make sure everything works. We’ll have you up and running in no time all while you sit back and relax!